Save & import
Bring recipes in from TikTok, Instagram, or any recipe website.
MyEats Support
How can we help?
Get quick answers about saving recipes, planning meals, shared groceries, your subscription, and your MyEats account.
Quick help
Start with the essentials.
Plan & shop
Organize your week, share groceries, and continue shopping with Instacart.
Account & billing
Manage your account, subscription, privacy choices, and data.
Common questions
Answers without the wait.
How do I save a recipe to MyEats?
Open a recipe on TikTok, Instagram, or the web, tap the Share button, and choose MyEats. The app will organize the recipe into ingredients and cooking steps.
Why didn’t my recipe import?
Make sure the recipe link is public and available, then try sharing it again. If it still fails, email us the source link, your device type, and your MyEats app version. Please remove any private information before sending screenshots.
How do shared groceries work?
Open Grocery in MyEats to add recipe ingredients and invite household members. List updates stay together so everyone can see what is left to buy.
How do I shop with Instacart?
From your grocery list, choose the Instacart shopping option. Review the matched products, quantities, prices, and availability in Instacart before placing an order.
How do I manage or cancel my subscription?
Subscriptions are managed by the store where you purchased MyEats. Use Apple Subscriptions or Google Play Subscriptions. Deleting the app or your MyEats account does not automatically cancel a subscription.
Account & data
Delete your MyEats account.
In the app, go to Profile → Account → Delete account. If you no longer have access to the app, you can request deletion by email. We may need to verify your identity before completing the request.
Deletion removes your account profile and associated app data, including saved recipes, collections, meal plans, grocery lists, and household content. We may retain limited records only as needed for legal obligations, security, fraud prevention, dispute resolution, or normal backup operations.
Account deletion does not cancel an active App Store or Google Play subscription. Cancel it through the store where you subscribed before deleting your account.
Still need help?
Tell us what happened.
Include your device, app version, and a short description of the issue. Avoid sending passwords, payment details, or other sensitive information.